B345 Privacy Policy — We Are Committed to Keeping Your Information Safe

Welcome to the b345 Privacy Policy. This document explains how we handle the personal information of users on our platform. By using our website or app, you are considered to have agreed to this Privacy Policy.

This Privacy Policy applies to all services on the b345 platform — including the website, mobile app, Live Casino, Sports Betting, fish games, and all related services. We believe every user has the right to know where their data goes and how it is used.

B345 operates under an international gaming license and strictly adheres to GDPR and other international data protection regulations. For users in Bangladesh, we also comply with applicable local laws and regulations.

B345 only collects information that is necessary to provide our services. Below is a breakdown by data type:

We never store your full payment card number or bank password. Payment information is always processed through an encrypted payment gateway.

B345 collects user information through several methods. You should have a clear understanding of each:

• Direct collection: Information you provide directly when registering, logging in, updating your profile, or contacting our support team.
• Automatic collection: When you use b345, technical information is automatically collected via cookies, log files, and similar technologies.
• From third parties: Limited data may be collected from payment processors, KYC verification agencies, and fraud prevention services.
• Public sources: Publicly available information may be used if required for legal purposes.

B345 uses collected data solely for specific, legitimate purposes. No information is ever used outside of those authorized purposes:

• Account Management: Managing all account registration, verification, login, and profile-related activities.
• Service delivery: For gameplay, placing bets, determining winnings, and processing deposits and withdrawals.
• Customer Support: To respond to your inquiries and complaints promptly and accurately.
• Security Assurance: Preventing fraud, money laundering, and other illegal activities.
• Legal Obligations: Meeting the requirements of licensing authorities and regulatory bodies.
• Service improvement: Improving gaming experience, website performance, and new feature development.
• Marketing: You will only receive relevant offers and promotions with your consent. You can unsubscribe at any time.
• Responsible Gaming: Analyzing gaming behavior to detect signs of potential addiction and provide timely support.

B345 never sells your personal data. However, in certain limited circumstances, information may be shared with specific third parties:

• Payment Processors: Only the minimum necessary information is shared to process transactions with Mobile Banking, Nagad, Rocket, and other payment service providers.
• KYC Partner: With authorized verification agencies for identity verification.
• Technology Partners: Only the information necessary for their work is shared with cloud hosting, cybersecurity, and game providers.
• For Legal Requirements: In response to court orders, regulatory authority requests, or lawful demands from law enforcement agencies.

All third-party partners are required to comply with b345's privacy standards and are contractually bound to use any data received solely for its intended purpose.

B345 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for login sessions, security, and core functionality. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language and account settings.
• Analytics Cookies: Analyzing platform usage to improve our services. This data is anonymized.
• Marketing Cookies: Used to show relevant ads only with your permission.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

B345 employs industry-leading security technology to keep your data safe. The core components of our security framework are:

• 256-bit SSL Encryption: All data transferred between you and our servers is encrypted.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Firewall & DDoS Protection: To protect the platform from cyber attacks.
• Regular Security Audits: Regular penetration testing and vulnerability scanning by third-party specialists.
• Data Minimization: Only the necessary data is stored — nothing more.
• Access Controls: Only authorized personnel have access to specific data.

As a b345 user, you have important rights over your own data. These rights are guaranteed under international data protection law:

To exercise these rights, email [email protected]. We will respond within 30 days.

B345 does not retain any data longer than necessary. Retention periods by data type are outlined below:

• Account Information: For the duration the account is active and up to 5 years after closure for legal requirements.
• Transaction Records: 5 to 7 years in accordance with AML regulations.
• KYC Documents: 5 years, as required by regulatory obligations.
• Log Files: Up to 12 months for security purposes.
• Marketing Data: Until consent is withdrawn or the account is closed.

Once the retention period expires, data is securely deleted or anonymized.

B345 may update this Privacy Policy from time to time. For significant changes, notice will be sent to your registered email or posted on the site. The "Last Updated" date at the top of the policy will always reflect the most recent revision.

For any questions or concerns regarding this Privacy Policy, please reach out to our dedicated privacy team:

If you believe we have not handled your data properly, please contact us first. If the matter remains unresolved, you have the right to file a complaint with the relevant data protection authority.